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Profitability analysis of mergers and acquisitions

Friday, November 29, 2019

U.S. Expansionism Essays - Foreign Relations Of The United States

U.S. Expansionism Through the course of history, many of the nations in the world expanded internationally through imperialism. These nations were creating empires throughout the world. The United States of America for example, during the late 19th century and into the early 20th century began to expand out into the world. Before this time, the United States only expanded onto land that was adjacent to that which was theirs. As a result from the other world powers acquiring new lands and provinces, the U.S. felt pressured into this new imperialism. Early U.S. expansionism occurred when U.S. Secretary of State, William Seward purchased Alaska from Russia in 1867. Following this in 1875, the U.S. made several treaties with Hawaii and eventually acquiring it. These early acts of expansionism by the U.S. were peaceful attempts to acquire new lands. The first act of U.S. imperialistic intervention occurred by Spanish mistreatment of the Cubans. Theodore Roosevelt stated, " Chronic wrongdoing, or an impotence which results in general loosening of the ties of civilized society? may ultimately require intervention by some civilized nation?" After several incidents with the Spanish, President McKinley and Congress declared war on the Spanish. The Treaty of Paris ended the Spanish-American War and granted Cuba its independence. Although Cuba gained its independence, the U.S. acquired many benefits in Cuba including a military base. The Treaty of Paris also granted the U.S. control over the Philippine islands. As Americans were sympathetic toward the Cubans, many were outraged by the treatment the U.S. gave the Filipinos. These islands not only gave the U.S. strategic military bases but also key economic trading posts. Many American citizens including ones like Andrew Carnegie and Mark Twain believed that Filipino-American War was unnecessary and was full of hypocrisies. At the platform of the American Anti-Imperialist League in 1899, someone said, "? Much as we abhor the war of 'criminal aggression' in the Philippines, greatly as we regret that the blood of the Filipinos is on American hands, we more deeply resent the betrayal of American institutions at home?" While many argued imperialism in the Philippines, others stated that the Philippines should be a part of the U.S. to encourage trade with the Pacific. "Our largest trade henceforth must be with Asia. The Pacific is our ocean?" (Senator Albert J. Beveridg e). In 1914, in the country of Panama, one of the most well known results from U.S. expansionism was finished. The result was to be known as the Panama Canal. This canal linked the Atlantic Ocean to the Pacific Ocean. Theodore Roosevelt was the U.S. President that dreamed up this idea and made it happen. The Panama Canal brought great economic benefits to the U.S. Even though the canal was located in Panama, the U.S. was the operator and creator of it. Roosevelt acquired the land for the canal through the Hay and Bunau-Varilla Treaty. Through the acquisition of the Philippine islands, U.S. trade to the Orient increased dramatically. China soon became a commercial interest to the United States. Before the U.S. became involved with China, other nations were already exploiting her because of the weak Manchu dynasty. Since the U.S. had policies with many other nations, Secretary of State John Hay created the Open Door notes of 1899-1900. These documents declared that all nations have equal trading policies to China and to respect the "territorial and administrative integrity" of China. This open door policy is best illustrated in 1900 by a source called "American Diplomacy." It had Uncle Sam leaning on a key to the open doors of China. Inscribed on the key was "American Diplomacy." Outside the doors though were many diplomats from different countries wanting to go in to China and commence their business endeavors. These events illustrate how the United States became involved in the imperialism throughout the world. Before this though, the United States' expansionism was limited only to what was adjacent to the nation. They only expanded to the West. After all the land was annexed into the U.S., there was nowhere else to expand to. With an increasing population and pressure from other countries to expand internationally, the U.S. eventually expanded to other lands. This was a departure from how the U.S. originally expanded. The United

Monday, November 25, 2019

Homoaexuals and their Struggles essays

Homoaexuals and their Struggles essays Who are we to judge? Well people sometimes judge other people just because... a person is different. What I mean by different is not just the way they look but the way they identify themselves as; and judgments such as that is nasty, you are gay or what a lesbo, what a dyke are aimed at homosexuals. But what are homosexuals and why are they considered to be part of the marginalized groups? Homosexuals have different sexual orientation then majority of mainstream American and some view this sexual orientation as something inferior or in defiance of social values (Strommem, 1). People might have feared or hated homosexuals because of some of the myths they hear about. There are myths about how homosexuality is deviance and how homosexuals introduce HIV/AIDS to society. From these myths people began to develop homophobia and a lot of them have physically and verbally abused homosexuals. For many years homosexuals have been afraid to come out and admit their sexual orientation but after being victims to various hate crimes and exploitations, many homosexuals are coming out from the closet to fight for their rights. Maybe homosexuals should have the same civil rights protection like every other citizen of the United States. After all the Constitution did say that every citizen is endowed with the rights to pursuit life, liberty, and happiness. Many people have agreed with this, have sided with the homosexual protesting, but there are still a lot of people in mainstream society that do not believe that gay and lesbians deserve civil rights protection because most of mainstream society are still ignorant and feel that homosexuals are threat to society. The majority of people are heterosexual who are attracted to the opposite sex and homosexuals might be aliens to them since no one really know what caused homosexuality. In definition, homosexuality is the attrac...

Thursday, November 21, 2019

Death Penalty Research Paper Example | Topics and Well Written Essays - 750 words

Death Penalty - Research Paper Example Cases can be located in Australia (New South Wales) under the 1997 Young Offenders Law, as well as in New Zealand’s Family Act of 1989 (Woolf, 2008). In 2006, John Pears, then 21 years old, was forgiven by the family of a victim for being involved in the death of their third-born, 22 years old, son, Peter Jackson (Marzilli, 2008). John was driving the car the two were in while seriously drunk after having a night out at a nearby club in their Columbus-located, Ohio, residence. The two were involved in an horrible accident and Jackson ended up losing his life. After various court deliberations, John was sentenced to 10 years in prison for driving under the influence and also causing the death of Jackson. However, it was later established that Jackson was the one that persuaded John to get drunk and forced him to drive him home while drunk. The victim’s family was left with no other option but to forgive John for the mistake. What I am trying to bring out by giving out th is case is that there are always two sides to a story. One might argue that John deserved a death sentence and nothing else, but he was not the main cause of the accident. This might be the case in the inmate in topic, as well. Therefore, it would be better if the victim’s family considered listening to the side of the inmate. Also, not matter the case, such an endeavor by the victim to approach one of the members of the victim’s family is totally an invasion of privacy (Gaie, 2012). However, there are lawful ways that the inmate could have tried so that the family could be aware that the inmate wants to talk to them. A legal means could be much easier and it would ensure that no wrangles came up the way they are now (Kronenwetter, 2010). With regards...The inmate who is considered to have commit murder was given a death sentence pleaded to meet with the family of the victim in order to explain the truth of the matter. It was as if the inmate was seeking the forgivenes s of the victim’s family. Now, as much as the victim’s family considers it an offence that the inmate even thought about approaching them, they should be aware that there are some laws, which allow the victim to make such a loom. I come from the same family and it is easy to understand what the members are going through after losing one of their own. Seeking to explain to the family what truly took place in order for them to have sympathy on the inmate will certainly not bring back the victim. However, some of the laws that the family should consider include restorative justice, inmate forgiveness and right to privacy. The family should be aware of the family group conferencing. The victim’s family is allowed to conduct a family group conference with the inmate since the victim cannot be incorporated in the meeting. Even though, such cases are normally prevalent in juvenile cases, it is permitted in such a matter because the victim is diseased and the family is the one filling the suite. Cases can be located in Australia under the 1997 Young Offenders Law, as well as in New Zealand’s Family Act of 1989.With regards to various theories of mortal, values and consequences, the family should be aware that the inmate is also human and listening to his or her views are the most considerate they can do.

Wednesday, November 20, 2019

How Humanism had Impact on Italian Jews Research Paper

How Humanism had Impact on Italian Jews - Research Paper Example It is not dependant on divine notions of reality. Humanity provides human beings the rights and privileges to defend individual beliefs and interests. This paper focuses on the impact of humanism on the Italian Jews in the fifteenth century. Humanism a cultural, literary and scholarly movement The concept of cultural humanism was originated in the European Age of Enlightenment in the eighteenth century. The Western and Central Europe stepped towards the modern world from the medieval world between the fourteenth and eighteenth centuries. During this time the spirit of cultural humanism was originated by the Renaissance and was adopted by the Protestant Reformation. The power of the Church and the noble class was lost as doubts fell on â€Å"old secular and religious authority†3. The Reformation together with the Enlightenment initiated the developments as â€Å"religious liberty, pluralism and religious toleration†4. At the end of eighteenth century there was a restruct uring of society. This was influenced by the French and American revolutions. Religion was no longer the center of political social structure as all religions became equal in the eyes of the law5 Renaissance humanism was a cultural, literary and scholarly movement. It embraced academic disciplines like â€Å"grammar, rhetoric, poetry, history and moral philosophy†6. ... According to Edwin Wilson, humanism was not the right term used by the literary humanists because their position was exclusive. These humanists did not advocate changes in humanism or society. While the religious humanists believed that scientific knowledge would play a major role in development of human life, the literary humanists did not support this theory. They overtly rejected science. Dr. Firkins of Chicago University described literary humanism as having a â€Å"background that is scholarly, its basis is introspective and retrospective; it looks into its own soul†9. Literary humanism embraced the study of non-science subjects like philosophy, history and literature. It focused on literary culture and encouraged people to improve their lives through literature. It has been seen that religious humanism is often mistaken as part of literary humanism movement10. Scholarly humanism was an important part of the Renaissance movement in Europe in the medieval period. It was di sregarded by the historians of that period as it was seen asâ€Å"degeneration into technicalities†11. Scholarly humanism was the â€Å"first expression† of scientific humanism12. It went through a development process for two centuries until it was met with doubts and controversies in the early fourteenth century. It again emerged in scientific development during the nineteenth and twentieth centuries. Humanism viewed grammar as the base of education as it taught the students the regulations of speech and writing in languages like Latin and Greek. Grammar also helped the students get knowledge of â€Å"classical Greek and Latin prose and poetry†13. Based on this the students were adequately

Monday, November 18, 2019

Microteaching LESSON PLAN Essay Example | Topics and Well Written Essays - 2750 words

Microteaching LESSON PLAN - Essay Example For example, trying to access any country government computers without authorization is one of computer crimes. Thus, students will be fully informed when using computer and internet. The students will consider the right use of computer to be a way from the computer crimes as outlined in this activity. At the end of this activity students will be able to classify the computer crimes. They will compare and review between the right uses of computer and the bad using, such as Hackers. So, the students will produce a legal use of computer in the community. Introduce myself to the students. Start the introduction of the activity. I will be talking about the changes in the community to lead them to use the technology these days. I will provide the examples of good and bad uses of the technology . Divide the student into two groups. The activity will be based on paper hand to them. In the paper it will be there a types of computer crimes types with it definitions and examples. Students need to define which type matches the right definition. The strategies I will use to engage students during the activity are different. First, I will follow the theories of good teaching, and read the explanation that Biggs (1999) explain in the article. Biggs (1999) reviewed and explained the theories, which focus on three parts during learning and teaching. It is focus on: 1. What the student is; 2. What the teacher does; 3. What the student does. So, the first is what the student is; the teacher needs to know how the student participates during the lecture, If he takes notes, follows the teacher in the topic materials, listens to the teacher, or does not focus on the lecture and uses the computer, phone, or near to fall sleep. Then the teacher moves to the second question What the teacher does. The teacher learns the types of the students act during the lecture. The teacher notes the student type, if the student is good and looking

Saturday, November 16, 2019

Scottish Government public services reforms

Scottish Government public services reforms The Scottish Government together with local authorities, partners and stakeholders have initiated reforms in the way in which public services should be provided to achieve ‘a sustainable, person-centred system, achieving outcomes for every citizen and every community’. (Scottish Government 2011a) It is believed that everyone has to make a contribution. The Government set the aims to the services that should be person-centred, seamless and proactive. Services that would allow everybody to have best quality of life and give the full potential of contribution to the communities people live in. The key aspects involved in the public service provision focus on equality, respect and dignity, support in overcoming inclusion barriers and general positive outcomes and well being. The underlined values relate also to the individualised needs such as religion, culture or ethnic. Problems such as growth in public spending, social inequalities, poverty, lack of clarity in what lies behind organizations etc. have their origins in the way different services are funded, planned and managed. However, the aim of the Scottish Government remains unchanged and is to reduce the frustration resulting on long standing problems such as inefficiency of the public services, and the gaps that frequently exist within care systems. (Scottish Government Publications 2000). Researchers investigate what people value most to archive real-life improvements in the social and economic wellbeing of the people and communities. Half of the public finds that the Government’s foreground for service provision should be what is good for everyone in society as a whole (Ipsos MORI, 2010). This show that a progress in the development of an integrated public service has already occurred but requires continuation to success. Reaching an understanding It needs to be understood that public services and support systems exist for the society that use them. Evidence such as Christie Commission report (Christie, 2011), demonstrate that the needs have not always been central to the planning of services. The people that use the services often perceive themselves to be not sufficiently informed and not fully able to take part in the growth process of the services. Some changes in the service provision in relation to ‘shifting the philosophy ’ have already taken place. This makes the service provision more user centred and allows the user to participate actively in the changes and benefit the majority. (Rose, 2003) Client centredness became the watchword for the twenty-first century; however the progress in the implementation of person-centred planning in practice appears slow. Since devolution, there has been development, changes and new policies for health care, with reorganisations taking place, that are generally called reforms. These refer mainly to patients choice; system efficiency; quality of care and accountability acquired through transparency. In Scotland, for example, the separation of purchasing from provision of health care was abolished (National Health Service and Community Care Act 1990); it is not recommended for the providers to compete; The National Health Service (Free Prescriptions and Charges for Drugs and Appliances) (Scotland) Regulations (2011) implemented free drugs prescriptions as well as personal social care for the over-65s (Community Care and Health (Scotland) Act 2002). Recent changes relate to the abolition of primary care trusts (PCTs) and strategic health authorities (SHAs), new commissioning of clinical groups (CCGs) and  Healthwatch England. Other examples of success relate to improving the quality of services that include smoking ban legislation; lower mortality levels or decrease in heart disease and stroke through a number of governmental initiatives. These changes led Scotland to become a leader in public service reforms and made visible improvements for the Scottish society. The system’s integration with social services discourages provider competition and encourages patient choice and strong performance management. The Scottish Governments 2020 Vision (Scottish Government (a) 2013) aims to enable everyone to live a life that is longer, healthier; possibly at home or in a homely setting. To achieved that the healthcare system that focuses on prevention and anticipation and on the integration with social care. Positive changes improving people’s lives do take place at national and local levels. However, studies show that the public are overall more negative about services nationally and show positive stance about local services. This can be reasoned by the affirmative actions in which the public can have a bigger impact on how local services operate and the on the decision making. Public Service Trust states that more than a half (58% ) of the public would like to be actively involved in shaping public services. Although this is more than a half of the public it proves that there is the need for more community and local activity an engagement in relation to the public services in order to reduce and minimise the substantial barriers.(Ipsos MORI 2010) These are only a few examples of the improvement that has occurred due to the governmental actions focused at partnetships between service providers and investment in people. (Scottish Government (c ) (2013) New legislation was introduced ( The Scottish Government (c)2013) to improve the integration of health and social care provision to make care for the citizens better. This affects particularly older people free personal care for them and acknowledging the facts highlighted in the Christie report (Christie, C. 2011) that by 2033, the number of people aged over 75 will increase by 84%. The report ( Christie, 2011) estimates however that additional demands on social care and justice services will be costly ( Although there is evidence demonstrating progress especially in implementing diverse and innovative approaches that appeal to healthcare and social care professionals, practitioners and policymakers there are also many challenges of implementing the client-centerness. Achieving outcomes for every citizen and every community While many professionals espouse the principles of client-centred practice it seems much more difficult to implement these into everyday practice. Health care providers, staff and clients must work together to facilitate changes and ensure that each client receives respectful, supportive, coordinated, flexible and individualized service where standards affirm basic ethical principles, beneficence and social justice. This is however a real change, due to many factors including changes in funding, culture and power relations, as well as in approaches to service management and staff supervision. This is why attention is paid to more openly and transparent performance of the services .This however according to Dr Barry ( Barry, M. 2007) requires comprehensive strategies to ensure fair, good quality but foremost integrated services for people with the knowledge and well structured priorities in relation to their professional and social roles. Across researchers (Ipsos MORI, 2010), it is to see that not all the issues policymakers find important for reforming public services resonate with the general public at the same levels. The fairness, good quality standards of customer service, local control, accountability, personalisation and choice are seen as public’s key priorities, however the first two aspects seem to be more important to the public. 63% think that standards of public services should be the same for everyone and everywhere in UK and over 47% would prefer greater local decision-making. This could be a consequence of declining trust in politicians. The findings of Ipsos MORI (2008/9) suggest that the citizens would like to feel more welcomed to take a part in an honest debate about the options ahead for public services because information about the scale of the approaching challenges has not reached citizens in a form they understand. This demonstrates the need of more control and choice in the consumer, and facilitates individualised rather than universal services. Roles, relationships and responsibilities of partners within an integrated public service. Many of current public services continue to operate on the basis of the traditional model of service provision. To allow the changes in how resources are managed and allocated to happen there is a growing need for appropriately trained staff and management. However to support the reforming public services change for a well integrated multi-agency working not just at managerial level is needed but a change to the whole culture that governs services. Collaborative working, partnership and community involvement Co-operation that would replace competition is required as well as focus on professional responsibility on meeting the increasing complexity. (Royal College of Nursing, 2004). The collaborative work, in practice should involve joint planning between health authorities both local and national as well as the private and voluntary sectors and education. Working together includes the whole process of researching, assessing, planning, implementing and evaluation. Balancing power relations in partnership across cultures, ethical, political or religious differences play an important role in promoting appropriate services for the service users. Teamwork and partnership often do not operate in an integrated way where the patient or service user would be seen as the central figure. The users involvement is vital. Working together, joining trade unions, expanding knowledge and engaging with local authorities helps find ways to reach excluded and marginalised groups of a society.(Department of Health 2000 a). This is already notable in the programs of most of the political parties. The citizens empowerment is seen as a social manner that can influence and shape the public services to suit better the users need. Giving people a say in the design and delivery of public services. This is however a social challenge as the public opinion research show a decrease from 58% to 47% in disposition to the interests in decision-making related to the local areas. ( Ipsos MORI 2010). This is why people should be motivated to get involved in collaboration and partnerships within the public services, they should be offered the chance to share experiences and discuss actions and widen the pool of resources and skills. The impetus for integration and collaboration has been pointed out in legislations and government policies such as The Vital Connection (Department of Health, 2000a), NHS plan (Department of Health, 2000b) or in the Governments Equality Framework (Department of Health, 2012) This demonstrates clearly that seamless health and social services provision has been a concern of policy makers for many years and that the UK governments underline the need for collaboration. However when the public was asked about getting personally involved in local decision-making, the commitment to involvement in decisions affecting their local area has dropped to 47% from 56%. (Ipsos MORI (2010). This could be one of the explanations why problems continue to exist. Service planning, empowerment and engagement The notion of empowerment is central. This however requires peoples engagement. Research shows that people find that vast majority are more interested in having a say (24%) or in knowing more (47%) than actually getting engaged. The service planning should therefore include informative element how the services are delivered and by whom for the users in order to engage them to recreate services they need. According to the annual Audit of Political Engagement only 11% of adults can be classified as ‘political activists’ and over half the public (51%) have no interests. (Ipsos MORI 2010). It seems that co-making decisions is less important than having the influence to make them. Managers and frontline workers Poor image, desinformation and low pay contribute to general feelings of helplessness among many frontline workers that should be involved decision-making and planning processes (Eborall,2003). Managerial styles need to be empathetic in order for frontline staff to adopt person-centred approaches to their work ( Sherad, D. 2004) A good style helps demonstrate and articulate the values of the organisation, values personal commitment and relationships with the people it supports. Look for ways to use staff interests and strengths in directly supporting people. The style shall rather review itself in decision making and in having a clear vision and direction. This encourages new ideas as well as personal involvement and helps to achieve the purpose as a team. . The Government support management and frontline staff in public services by implementing programmes that lead to integration of health and social care. One of the examples is The Public Bodies (Joint Working) (Scotland) Bill. The act underlines the importance of the integrated work for health and social care provision across Scotland. They both have a key role to play reforming the public services, therefore the reform should involve more educational, council, employer and training bodies to help improve the workforce awareness and leadership development. Also thethird sector organisations should have access to appropriate skills development opportunities, including leadership development .(The Scottish Government ( 2011 b) Summarising it needs to be believed that people learn from the past experiences and improve partnership at local and national levels to build a well functioning system that could seamlessly provide care for the whole community, including people with complex care needs because at the end of the day we do it for us. ( words 2641) References: Barry, M. (2007) Effective Approaches to Risk Assessment in Social Work: An International Literature Review Social Work Research Centre University of Stirling Scottish Executive Social Research [online] available http://scotland.gov.uk/Resource/Doc/194419/0052192.pdf [accessed 11.11.13] Christie, C. (2011) Commission on the future delivery of public services [online] available http://www.scotland.gov.uk/Resource/Doc/352649/0118638.pdf [accessed 01.12.13] Department of Health (2000 a ) The Vital Connection an equalities framework for the NHS [online] available http://webarchive.nationalarchives.gov.uk/+/www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/DH_4007652 [accessed 11.12.13] Department of Health (2000 b) The NHS Plan: Principles [online] available http://webarchive.nationalarchives.gov.uk/+/www.dh.gov.uk/en/publicationsandstatistics/publications/publicationspolicyandguidance/browsable/DH_4901318 [ accessed 11.12.13] Department of Health (2012) NHS Outcomes Framework 2013 to 2014 [online] available https://www.gov.uk/government/publications/nhs-outcomes-framework-2013-to-2014 [ accessed 02.12.13] Eborall, C. (2003) The State of the Social Care Workforce in England. First annual report of the TOPSS England Workforce Intelligence Unit [online] available www.topssengland.net [ accessed 10.11.13] Hall, S. (2009) Spending priorities in the benefits system: Deliberative research with the public DWP Research Report No 559. Ipsos MORI (2008/9) Real Trends Slide Pack [online] available http://www.ipsos-mori.com/researchpublications/publications/1191/Real-Trends-Flyer.aspx [accessed 11.12.13] Ipsos MORI (2009) Public Services and Public Spending, RSA Slide Pack Leaders, Parties and spending cuts [online] available http://www.ipsos-mori.com/Assets/Docs/News/news-ipsos-mori-conferences-2009-briefing-pack.pdf [ accessed 18.12.13] Ipsos MORI (2010) What do people want, need and expect from public services [online] available http://www.ipsos-mori.com/researchpublications/publications/1345/What-do-people-want-need-and-expect-from-public-services.aspx [ accessed 12.12.13] Public Bodies (Joint Working) (Scotland) Bill (2013) [online] available http://www.scottish.parliament.uk/S4_HealthandSportCommittee/Public%20Bodies%20Joint%20Working%20Scotland%20Bill/PBJW0073_-_Scottish_Social_Services_Council.pdf [ accessed 01.12.13] Rose, D. (2003) Partnership, co-ordination of care and the place of user involvement Journal of Mental Health, Vol. 12, No. 1, pp. 59–70 [online] available http://informahealthcare.com/doi/abs/10.1080/09638230021000058300 [ accessed 01.12.13] Royal College of Nursing (2004) Collaborative working, partnership and community involvement [online] available http://www.rcn.org.uk/development/learning/transcultural_health/multiagency/sectiontwo [ accessed 11.11.13] Sheard, D. (2004) Person-centred care: the emperor’s new clothes? Journal of Dementia Care, March/April, Vol. 12, Issue 2, pp. 22–4 The Scottish Government ( 2011 a) Commission on the Future Delivery of Public Services [online] available http://www.scotland.gov.uk/Publications/2011/06/27154527/10 [ last accessed 09.01.14] The Scottish Government ( 2011 b)  £7 million for third sector [online] available http://www.scotland.gov.uk/News/Releases/2011/07/18120453 [ accessed 10.11.13] The Scottish Government (2013 b) Route Map to the 2020 Vision for Health and Social Care (no author) Topics[online] available http://www.scotland.gov.uk/Topics/Health/Policy/Quality-Strategy/routemap2020vision (last accessed 04.10.13) The Scottish Government (2013 c) Scotland leads the way on public service reform (no author) News [online] available http://www.scotland.gov.uk/News/Releases/2013/06/PSR19062013 [ accessed 01.12.13] The Scottish Government (a) (2000) Our National Health A plan for action, a plan for change ( Deacon, S) Publications [online] available http://www.scotland.gov.uk/Resource/Doc/158732/0043081.pdf (last accessed 05.12.13) The Scottish Government 2013 a) 2020 Vision (no author) Topics [online] available http://www.scotland.gov.uk/Topics/Health/Policy/2020-Vision (last accessed 04.10.13) Reading: Social Research (2004) Health and Community Care Research Programme Public Attitudes to the National Health Service in Scotland http://www.scotland.gov.uk/Resource/Doc/26800/0025702.pdf – 2004 Survey Research st accessed 04.10.13)Commission on the Future Delivery of Public Services

Wednesday, November 13, 2019

Oppenheimer And The Atomic Bomb Essay -- essays research papers

Julius Robert Oppenheimer and the Atomic Bomb J. Robert Oppenheimer was a brilliant physicist and known as the †Father of the Atomic Bomb†. A charismatic leader of rare good qualities and commonplace flaws, Oppenheimer brought an uncommon sensibility to research, teaching, and government science. After help creating the atomic bomb with the Manhattan Project he was banned from the U.S. Government during the McCarthy Trials. He opposed the idea of stockpiling nuclear weapons and was deemed a security risk. Oppenheimer’s life reveals the conflict between war, science and how politics collided in the 1940’s through the 1960’s. His case became a cause "celebre" in the world of science because of its implications concerning political and moral issues relating to the role of scientists in government. Oppenheimer, the son of German immigrants, who had made their fortune in textiles, had the resources available in his family to further his education at a young age. At age ten Oppenheimer's grandfather brought him some rocks to identify and as a result Oppenheimer became very interested in geology. This led him to study other sciences at a young age. By age six he had the vocabulary of an adult. He could speak well and understood the meanings of the words and where they came from. He excelled in mathematics and was computing numbers at a high school rate while in the second grade. People referred to him as a boy genius. Oppenheimer was from a Jewish family who did not believe in the Orthodox ways. They had no temple affiliation, but did attend the Felix Alder Ethical School during grade school until high school. This school shaped many of Oppenheimer’s ideas regarding morality and political views that would later affect his life. He studied at Harvard and was good in the classics, such as Latin, Greek, chemistry and Physics. He had published works in poetry and studied Oriental philosophy. He graduated in 1925, it took him only three years, and went to England to do research at Cavendish Laboratory at the University of Cambridge. He didn’t like it there and left at the end of 1925. A man named Max Born asked him to attend Gottingen University where he met prominent European physicists. Oppenheimer studied quantum mechanics in Europe in the 1920s. He learned from Ernest Rutherford, one of the pioneers of atomic theory; and from Werner Heisenberg and Pau... ... Education: An Introduction to Social and Political Aspects. 4th ed. New York & London: Longman, Inc., 1989. Stern, Phillip M. The Oppenheimer Case: Security on Trial. New York, Evanston, and London: Harper & Row, 1969. Taylor, Telford. Grand Inquest: The Story of Congressional Investigations. New York: Simon and Schuster, 1955. Thayer, H, S. "Pragmatism." Encyclopedia of Philosophy. Ed, Paul Edwards. New York: Macmillan, 1967. Tobey, Ronald C, Horus Gets In Gear: A Beginner's Guide to Research in the History of Science. 2nd revised ed., Riverside: Department of History, University of California - Riverside, 1990, United States Atomic Energy Commission. In the Matter of J. Robert Oppenheimer: Transcript of the Hearing before Personnel Security Board and Texts of Principal Documents and Letters. Foreword by Philip M. Stern. Cambridge and London: The Massachusetts Institute of Technology Press, 1970, Wilde, Norman, "Ethics." Book review. The Journal of Philosophy. Psychology. and Scientific Methods, 5 (November 5, 1908), 636-639. York, Herbert F. The Advisors: Oppenheimer, Teller and the Superbomb. San Francisco: W. H. Freeman and Company, 1976.

Monday, November 11, 2019

Japanese History Essay

The Taisho era, which occurred from 1912 to 1926, is part of Japan’s history. This era was regarded as the period of great righteousness. Emperor Taisho reigned during this time. This time was also considered as democratic compared to other eras after it which were characterized as chaotic and military- oriented. During the Taisho Period the new emperor’s health weakened. This prompted the shift of authority from the old oligarchic, which was ruled by â€Å"elder statesmen†, to the Diet, which was composed of democratic parties. This is why during this era, liberal movement which is knowned as the â€Å"Taisho Democracy† evolved in Japan. After the death of the Meiji Emperor, the Crown Prince Yoshihito took the thrown. This marks the beginning of the Taisho Period. The period begun with political crisis, this interfered with other political negotiations. Misunderstandings brought down the Seiyukai Party in the cabinet. The public was angry and demands to terminate the genro politics or the old oligarchic system. They were supported by another party, the Saionjai. New party, the Rikken Doshikai won against the Seiyukai Party in the House. After World War I, Japan experienced unparalleled prosperity. Japan participated in the peace treaty of Versailles during 1919. They were also part of the â€Å"Big Five† which was a new order recognized internationally. Members of â€Å"Big Five† are countries which have great military and industrial supremacy around the globe. Tokyo, Japan’s capital city received a permanent seat in the League of the Nations Council. Germany’s pacific colonies were also transferred to Japan as Germany loses its rights in Shandong. Truly Japan evolved as an international player in international politics after the war. In September 29, 1918, Hara â€Å"Japanese History† â€Å"page# 2† Takashi, which is from the Saionji Party, was the first ever commoner to become the Prime Minister. The Emperor in Japan will only be the head of the state and not of the government. Different economic and national crises came to him. The public were enchanted with increasing national debts and election laws. The public was disappointed – students, professors, labor movements, including journalists. They were inspired by different schools of thoughts whether communist, socialist or democratic. They conducted massive public demonstrations. After the elections the Seiyukai Party regained the majority. Both communist and socialist parties flourished. This probably made this era more democratic for the public can freely say what they want to the government without fear of military interventions. After sometime, parliamentary system was established. Hara was later on assassinated. After sometime, the Peace Preservation Law was passed. This prohibits any chage in the structure of politics. The disagreements in the Diet results to the introduction of Rikken Minseito – a newly formed coalition of the Seiyu Honto (Seiyukai) and the Kenseikai. This party is committed to promote world peace, democracy and the parliamentary system of government. End of the Era In 1926, Emperor Taisho died and Crown Prince Hirohito assumes the thrown. This ends the Taisho Period. The democratic system of government continued to flourish I Japan during 1920’s. But the next decade, military forces become dominant and the parliamentary system of government was not able to withstand it along with both fiscal and political crises. â€Å"Japanese History† â€Å"page# 3† World War II The Second World War occurred during 1939 to 1945. It is a war between the Allies and the Axis. The Allies was composed mainly by China, France, United Kingdom, Soviet Union and United States. On the other hand, Japan, Italy and Germany were the member of the Axis. After Japan prosper in the postwar and gain political power internationally, Western leaders assumed that Japan is capable of conquering and unite Asia through Emperor Hirohito. In 1937, Japan invaded China with the goal to expand its territory and use its resources. Japanese also invaded the French Indochina. After these invasions the Netherlands, United States, United Kingdom, and Australia, who has stakes in Japan’s colonies, move to prohibit the export of Japan to be shipped to other places. The Western countries ask China for loans in order to have secret military covers. With pressure against it, Japan has no choice but to free its colonies or to declare war to conquer territories. Japan opted to start a war in the Pacific and launch attacks on Malaya, Philippines, Thailand, Hong Kong and Hawaii. China has been under Japan for six years. Pearl Harbor Attack The Japanese military devised an attack in the Hawaii, specifically in Pearl Harbor. The attack was the initial phase of the Japanese in their war against US. The US embargo Japan because it is invading China. The embargo weakened Japan’s Military and economy. Japan wanted the embargo to be lifted by threatening the US for they know that the US does not have enough resources to launch a war. Pearl Harbor is the United States’ naval base and the location of the US’s Pacific Fleet. Japanese wanted to cripple US’s naval operations and attacked Pearl Harbor. The Japanese believed that destroying the US naval base would stop â€Å"Japanese History† â€Å"page# 4† US from fighting into war. The US military forces decoded Japanese code about the attack but it was too late. It was eight in the morning when Japanese attacked Pearl Harbor. The attack left more than 3500 American dead. Eighteen ships were badly damaged including eight battleships of the Pacific Fleet. Almost 350 aircrafts were destroyed and more than a thousand people died when the USS Arizona Battleship sunk. On December 8, 1941, the US launched war against Japan. The US dropped the first atomic bomb on Hiroshima, then on Nagasaki. Later on, Japan Surrendered. References: Erickson, J. , and Dilks, D. (1994). Barbarossa: The Axis and the Allies. Edinburgh: Edinburgh University Press. Glantz, David M. (1991). From the Don to the Dnepr: Soviet Offensive Operations, December 1942 – August 1943. London: Cass. Haslam, J. (1992). The Soviet Union and the Threat from the East, 1933 – 41: Moscow, Tokyo, and the Prelude to the Pacific War. London: Macmillan. Harrison, M. ed. (1998). The Economics of World War II: Six Great Powers in International Comparison. Cambridge: Cambridge University Press.

Friday, November 8, 2019

Essay about Career Plan

Essay about Career Plan Essay about Career Plan Career Plan Career Plan Interest Profile: Conventional, Social and Enterprising. Competencies: Coping with pressure, following instructions, delivering results, goal focus, adhering to values and cooperating. Work Culture: High powered, ethical and supportive. In the career plan interest profile my results showed that I was conventional, social and enterprising. Conventional careers involve following a set routine and procedures. This usually requires the employee to adhere to a chain of command. Social careers involving working, teaching, helping and communicating with others. Enterprising careers often involve leading people and working with other businesses. I found that my competencies results showed that I cope well with pressure, follow instructions, deliver results, goal focused, adhere to values and cooperate with others. Coping with pressure can be used in many different job areas. I found in my research that to be apart of management you must be able to deal with the rapid change in the work environment (Demers, Colman, 2003). To do so you must be able to cope with pressure. There is constant pressure when in a management position. You must juggle many different skills when taking on such a job such as organization, training, s taffing, career planning, work place diversity, etc. Another job I found that would work well with my competencies was a secretary. In my research I found that to be a secretary you must be able to cooperate with other (copywriters, 2009) As a secretary you are constantly dealing with different people and can not let others actions and attitudes affect the work you do. When observing the results from my work culture preferences I found that I would succeed in a culture that is high powered, ethical and/or supportive. I feel that working in management would fit my work cultures. Working in a high power work culture means searching for career development, having the chance to learn new skill frequently, working in different places, high salary and high chance of

Wednesday, November 6, 2019

Examining The Principles Of The Front Office Tourism Essay Example

Examining The Principles Of The Front Office Tourism Essay Example Examining The Principles Of The Front Office Tourism Essay Examining The Principles Of The Front Office Tourism Essay What is front office? Front office means that the gross revenues forces and corporate finance employees in a fiscal services company. Besides that, front office besides means that gross revenues, selling and service sections that come in direct contact or communicating with the client illustration like a clients need to book a hotel room, so they must reach with the front office to recognize that. Furthermore, front office besides needs to intercede with the back office such as administrative and housekeeping sections to keep a two manner flow of information. The front office of a hotel by and large performs some basic activities such as: processing progress reserves, registering invitees name, boarding invitees, managing guest baggage, publishing room keys, security agreements, supplying information to the invitee, and settling the histories. In add-on, front office service works in the unit of ammunition the clock manner, with daylight, eventide and dark displacements. Front office service specializers are required to hold a good apprehension of room engagement procedure and take portion in invitee colony. In extra, the front office may besides function as the place for office machinery. Common devices found in the front office include duplicators, office computing machines, multi line phone, postage, and scale machines for mail. Hotels are about ever net income devising concerns, and it is the suites which provide most of the net income. Front office staff who are non gross revenues oriented are non likely to be much usage, this explain why we have devoted a subdivision to the assorted ways in which staff can better the output. Answer of Question 1: Within a hotel organisation they have some staff in front office section which is front office director, helper front office director, front desk representative, dark hearer, teller, reservationist, and telephone operator. Figure Staff of Front Office Front office Director The undertaking of front office director is to make all the responsibilities of the forepart desk operation, illustration like, inter-department meeting communications, developing the staff, order the staff to make their work, and plan the staff agenda. Front office directors normally interface with the invitees, ever recognizing them when they are come ining the constitution, bring forthing gross revenues and replying enquiries. By using direction rules, the front office director works through the front office staff to pass on feelings of lovingness, heat, efficiency and safety to every invitee. Therefore, the front office director should hold strong communicating accomplishments. Depending on the organisation, a front office director might interface with all invitees or merely with those considered sensitive or of import. The front office director must has at he or she disposal the basic elements of effectual direction pattern, such like equipment, suites to be sold, budget, employ ees or staff, and gross revenues chances. The director must be strain after for organizing those basic elements to accomplish the net income ends set by the organisation. In extra, other responsibilities of the front office director are include of: Prepares monthly studies to the general director Assists the room division director in preparation and execution of front office policies and processs Reappraisals and approves all room moves and room rate alterations to guarantee they were necessary Keep the necessary stock of supplies in all front office countries, while commanding costs in these countries Help the room division director in prediction room handiness to guarantee that the optimum degree of tenancy is attained. Assistant Front Office The undertaking of adjunct front office director is usually helps on the director s work. Besides that, the helper front office director, he or she will necessitate to guarantee the bringing of consistent quality client service all the clip. The helper for the front office is a individual who responsible for organizing the front office operation. In extra, the duties of adjunct front office director are to fix and carry on any front office meetings, after that inform to the front office director, other front office staff and resoluteness issues. Other responsibilities of the helper front office are: Perform a day-to-day cheque in and out processs. Provide information and way or counsel to look office staff in order to accomplish 100 % tenancy. Complete monthly paysheet and study to the front office director. Help the director in proctor labour costs to budget figures and aids in the twenty-four hours to twenty-four hours operation in the constitution. Help the forepart desk during the busy period. Train the forepart desk staff. Front Desk Representative The forepart desk representative can be found in many of the larger lodging constitution. Front office representative is one of the staff in hotels or motels, and are ever the first individual to recognize incoming invitees. The duties of the front office representative are for taking incoming petitions for suites and observing particular petitions for service. When a new invitee enter the constitution, the front office representative must be welcome and recognizing them, register them, assign suites and issue room keys or cards to the invitees, and supplying information to the invitee. Furthermore, the front office representative may besides manage guest mail and baggage, maintain an stock list of room reserves, answer telephones and take messages from the invitees, trade with client ailments or mention disgruntled clients to a director, and look into day-to-day record sheets, guest histories, grosss and vouches utilizing computerized or manual systems. Therefore, the front office r epresentative must hold a strong communicating accomplishment to function the invitee. In little hotel, on the dark, front office representative may presume the responsibilities of helper director, dark teller, concierges or dark hearer. As in big hotel, the responsibilities front office representative may be divided among a few of desk clerks. Night Auditor Night hearer is known as the in house hearer. The responsible for the dark hearer is for carry oning audit and generating studies for direction. Night hearer besides ensures that all phone calls and invitees coming to look office for different affairs are decently addressed and taken attention of the belongings. Besides that, dark hearer balances the day-to-day fiscal minutess. He or she must hold a good or first-class appreciation of accounting rules and the ability to decide fiscal disagreements. Night hearer is fundamentally composed of some of import undertakings such like settling recognition cards for the twenty-four hours with bank to guarantee money transportation from the invitee history to the hotel history. In add-on, dark audit may besides follow the prescribe designed modus operandis, which include to update the guest pagination, perform history shutting for the twenty-four hours, prepare and distribute day-to-day measure to the invitee, and last is prepare and administe r a scope of study illustration like ageless stock list of history receivable. Furthermore, the individual in this place should necessitate experience as a desk clerk and have good communicating with the accountant. Teller Cashier is the 1 of the front office section. The duties of the teller are treating invitee check-out procedures and guest legal stamp and besides supply alteration for the invitee when the guest enter the constitution. Besides that, the teller besides helps do the forepart desk work load manageable when it was full house, means that the hotel that has its full invitee suites occupied and sometimes referred to as 100 per centum tenancy. In extra, the teller of the front office section is focused on managing of hard currency money. Other than that, front office teller may besides fix and settle of invitees histories, administer the safe sedimentation boxes and supply a foreign currency exchange service. Reservationists The responsible of reservationists is to take reserve and supplying information to the hereafter invitee about the installations or regulations of the hotel. The chief undertakings performed by reservationists are to giving friendly and first-class service to future guest when involved in telephone gross revenues. Besides that, holding trade with group engagements such like cancellations, alterations, and boarding lists. In extra, the reservationists should reply all reserve phone calls, taking reserves, and covering with reserves correspondence. Furthermore, the individual in this place must be look intoing and guarantee that all equipment is still working decently and that the needful sum of supplies is on manus. Telephone Operator The telephone operator would non be face to face with invitees of the hotel. As a telephone operator, he or she must hold a friendly and gracious tone of voice to function the invitee. The duties of telephone operator are to run the hotel telephone patchboard and reply all calls with quickly and good manners. The chief responsibility of a telephone operator is that of reassigning calls from outside the hotel to the appropriate invitee room. Besides that, they should be work closely with all sections on telephone related affair. Other than that, the telephone operator must be discreet with information received from companies. In extra, the individual in this place must hold full cognition of all installations and events in the hotel and reply enquiries about it. Organization Chart of Front Office Small Hotel Front Desk Representative Night Auditor Front Office Manager Bell Staff Concierge Desk Staff Night Auditor Guest Service Reservation Front Office ManagerMid Size Hotel Front Office ManagerLarge Hotel Assistant Front Office Manager Elevator Operator Night Auditor Guest Service Telephone operator Teller Reservation Manager Room key Clerk Bell Staff Concierge Desk Staff Decision Front offices are the nervus centre of a hotel and play a really of import function in a hotel. The staff of forepart office will welcome the invitees, recognizing them, carry their baggage, boarding them, give them room keys or cards and mail, answer the inquiry about the activities and installations in the hotel, and look into them out. Besides that, the front office may execute other undertakings such like take invitee inside informations and apportion their room, take message to them, cipher invitee s measures and issue grosss upon payment, topographic point invitees ownerships in a safe if requested, trade with questions and requested from invitee and arrange adjustment for invitees going to other finishs. In a little hotel, the responsibilities may transport out by one people. However, in a big hotel, there may three to five people to transport out the responsibilities. Each attender is allocated a set of specific responsibilities to execute. Due to look office is the first fee ling to the invitee, so that, the staff of front office must be make their occupation every bit good as they can. Question 2 Front office staffs must hold certain accomplishments to pull invitees during the first feeling. Write about Front Office staff accomplishment in invitee dealingss. Introduction Many experient people who work in hotel agree that societal accomplishments are really of import for front office occupation. What is societal accomplishment? Social accomplishment is depends to how we get along with others individual such like guest, household and friends. Social accomplishment is most ever as a accomplishment that allows us to pass on, associate, and socialise with other people. Besides that, societal accomplishment means possessing the ability to accomplish a specific nonsubjective expeditiously. There are two types of societal accomplishment which are typing accomplishment and cookery accomplishment. Typing accomplishment is the ability to bring forth acceptable quality text, without taking all twenty-four hours over it or botching a twelve sheets of paper in the procedure. Cooking accomplishment is the ability that produces nutrient that is both comestible and appetizing. So that, societal accomplishments are communicating with living things alternatively of bin ding accomplishment, pass oning with keyboard or mouse and cookery accomplishments, pass oning kitchen ingredients. Besides the two accomplishments, it still has other nonsubjective to accomplish, but have to use words, looks, and gestures. Therefore, societal accomplishment is involves uniting these elements in such a manner as to act upon other people s attitudes and behaviour by utilizing those elements. In extra, societal accomplishment are same like other sort of accomplishments which can merely developed through pattern or preparation. This pattern demand to take the signifier of unscripted face to face conversations. Furthermore, good societal accomplishments include things such as compromising, cooperating, and esteeming the personal infinite of others. Answer of Question 2 The people who work as a front office employees, they must cognize and recognize some certain accomplishments, in order to pull the invitee during the guest enter the constitution and give them a good first feeling. The accomplishments should look office staffs learn are in the figure below: Figure The accomplishments should look office staff learn Behaviors Behaviour means that the manner that person behaves and their attitudes, particularly towards to other individual. For case, a invitee enter an constitution, so the reservationists will welcome and recognizing them before start covering with the invitee, such like stating Hello, welcome, May I Help you? Besides that, the receptionist should talk out the phrase and tone right, illustration like communicate feelings of lovingness, heat, efficiency and safety to every invitee. In extra, behaviour is that the front office staff to travel on when they are run intoing with the invitee for the first clip, particularly they are do nt cognize anything about the invitee in progress. Furthermore the receptionist should be neatly attire, nail must be clean and a suited hairdo. Therefore, the receptionist has the good feeling and behaviour to the invitee. Self-Presentation Self-presentation means that the dressing and training of the receptionist. If the receptionists have oning neatly dressing and preparing, so the guest will cognize more about the receptionists before holding a conversation. Besides that, many hotels needs their staff to have on their uniform neatly, suited hairdo and the nail of staff must be clean. For case, the staff of front office section must be wear their uniform or formal garb neatly ; in nutrient and drink section, the chef should have on apron, chapeaus, bloomerss and their nail should be clean and ca nt be so long ; in security section, the guard should have on the security guard uniform with neatly and which there is a arm ad sagely. If the hotel staff give the guest bad feeling, so the invitee wo nt patron the hotel once more. Therefore, the staff of the front office must do certain that their garb is clean and neatly. If the receptionist is soiled, so the guest will believe that other countries of the hotel are besides same dirty. Position Position means that the topographic point where the front office staff such like pantryman is situated. Where the staff base is really of import, non merely in relation to equipment such like the desk, but besides in relation to the people that the staffs are covering with the invitee. Besides that, the staff of forepart office has their ain country call personal infinite . The construct of place can be taken farther. Whenever the guest find themselves sitting or standing straight face-to-face with each other with a desk or tabular array in between, and divided the barrier into two equal territories . When the receptionist slapped the enrollment signifier in forepart of a invitee and so tilt forward to see the guest filling it out. These sorts of action or behaviour are wholly incorrect and called rude and this may do the invasion that causes people feel uncomfortable. Position Position means that the place how the front office staff stand or sit in relation to the invitee. Besides that, when confronting some people, usually indicates involvement and larning forward shows even greater involvement. Other than that, some action such like utilizing our limb to pull the people that we interested or we can utilize it as barriers to close out the people we are nervous and panic. When the receptionists leant forward for the desk and watch the guest filling signifier, surely, but even so he or she kept weaponries folded which show that the staff is non really dying to assist the invitee. Gesture Gesture means that a manner of directing signals by traveling parts of our organic structures particularly our custodies, weaponries and caputs. Gesture which has the closest related to the position. Handss are wholly of import. The unfastened thenar is a mark of friendly relationship for the older age individual and besides an indicant of honestness. Means that, many hand-to-face gestures such like touching others nose or talk will convey out negative feeling or feeling, illustration like panic, concern, or uncertainty. For case, when a invitee enter a constitution and inquiring the receptionist something, and so the receptionist shore uping one s caput on a manus frequently indicates ennui. The invitee will experience that the receptionist is non respects he / she, and so the guest would non patron the hotel once more. Expression Expression means a expression on a individual face that demoing their ideas and feelings. As a front office staff, they must give the good first feeling towards to the invitee. Besides that, the scope of possible looks but some we can by and large acknowledge when seeing it. For case, smiling with the oral cavity curves traveling upwards and the eyes crinkle a small spot at the corner. So that, the invitee will experience disquieted or nervous which stare to them with a space and even acquire greeted by a ennui look. Therefore, the front office staff should serious when they are serves the invitee. Eye Contact In front office section, oculus contact is a really of import thing, because when looking at person usually carries non merely involvement but wishing every bit good. If a individual is forestalling the regard of the others who is speaking, that means the individual might speak or giving dishonest reply. Furthermore, there are three types of way on looking, which include: concern regard, societal regard and confidant regard. Business regard means dressed ores on the eyes and brow in order to keep a serious and rational ambiance. Social regard is the motion of the other individual s eyes and oral cavity which demoing a better involvement in reactions. Intimate regard means moves between the other individual s oculus and organic structure, and signals instead more than mere societal involvement. The receptionists must be avoided the confidant regard. So that, the receptionists must understand the type of regard and utilize it right. Address Address is really of import in front office section, because it is the clearest manner to show the involvement of the staff in the invitee public assistance by utilizing phrases, illustration like Good Morning and Can I assist you . Besides that, name the guest Sir or Madam or merely name their name straight, and the invitee will be experiencing the staff is respect they. Obviously, if utilizing the invitee name will hold a good memory, because that shows that the staff recognizes the invitee as an single and merely an nameless invitee. The manner to cognize the guest name is take a speedy expression at the invitee s enrollment card. Non verbal Speech Component Non verbal address elements means the tone that the staff of the hotel utilizing to speak with the invitee. Word can be speak out heartily, rapidly, easy, and efficiency. The staff can convey it all out together, or can infix a intermission illustration like Good Morning†¦sir , this instances show that the staff is non certain about the invitee deserves. Besides that, the staff can raise their tone a small at the terminal and turn the phrase into a inquiry such as Good Morning†¦sir . So that, the staff who work in front office section should cognize how to utilize their tone suitable. Decision At last, societal accomplishments is really of import to look office work. Good societal accomplishments are critical to successful operation in life. Besides that, societal accomplishments enable us to cognize what to state, how to act in diverse state of affairss and how to do the pick right. In extra, the staff of front office such like receptionist, can utilize those accomplishments to quiet down some agitate invitee. Other than that, people with good societal accomplishments are by and large more friends compare with the individuals who are hapless with societal accomplishment.

Monday, November 4, 2019

Balanced Scorecard Assignment and Paper Essay Example | Topics and Well Written Essays - 1750 words

Balanced Scorecard Assignment and Paper - Essay Example The report will also define the segments which need to be addressed by the baby shop in order to enhance its business. The balanced scorecard is an extension of traditional financial measures. Financial measures are solely not enough as they only provide information about the past events. These were applicable for the companies in the industrial age when investments in long-term capabilities and customer relationships were not given any preferences. In the modern technological age only financial measures are not adequate. In order to remain competitive and successful in business it is important for a business to create future value through investment in customers, suppliers, employees, processes, technology, and innovation."Â   (Balanced Scorecard Institute, 2009)Â   c. Customer value: Continuous customer support through online and telephonic support. With the changing business attitudes a need of rebounding between the customers and the business corporations is also felt. The call centers are seen as an important instrument in order to explain the sales executives what is being required by the customers in shape of products and services and hence improving the sales by targeting the actual requirements of the customers. The following advantages are attached with the use of call centers There must be a continued effort to improve all business and production processes. Quality improvement projects, such as on-time delivery, order entry efficiency, billing error rate, customer satisfaction, cycle time, scrap reduction, and supplier management, are good places to begin technical techniques such as SPC, benchmarking, quality function deployment, and designed experiments are excellent for problem solving. Employee involvement should be encouraged on every step of organisational planning, from decision making to implement change in the organisation. A program can be found effective when the employers guarantee the involvement of the employees at each

Saturday, November 2, 2019

The life of people at war places Essay Example | Topics and Well Written Essays - 2000 words

The life of people at war places - Essay Example This is the most widespread war in the whole world which had more than 100 million militaries that were mobilized to participate in the war. This war resulted in an estimate of 50 to 70 million people who died during the war (Sulzberger, 2015). The second most deadly war is the Taiping Rebellion. This war occurred in China. It was a widespread civil war that took place in southern China. The war took place in the year 1850 to 1864, and it was led by the heterodox Christian Hong Xiuquan. The primary reason for him starting this war is because he claimed that he had received visions that he was the younger brother of Jesus and was against the ruling Manchu-led dynasty. This war led to the deaths of around 20 million people. In the year 1914 to 1918, there was another deadly war. The name of the war is World War I. The war took place in the entire world but was centered in Europe. This war involved all of the countries that are considered as a superpower. The war comprised more than 70m illion military that was mobilized to take part in the warfare. Among the 70 million militaries, 60 million came from Europe. During this war, more than nine million soldiers were killed. Positive effects of war Even though there are many effects that are associated with war. Positive effects also exist. However, positive effects of war rely wholly on upon in the place that a particular kind of war took place. War can result in positive impact on the economy of an area such as the great depression during the 1930s in the US.